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Faq

Q. Are the Shea Butter products only for women?

Not at all. Shea Butter is purchased by women & men alike. Many construction workers regularly use our Shea butter to heal their work-damaged hands.

Q. Do you have instructions on how to use it?

Yes. You’ll find all the details various uses of Shea Butter on our labels,

Q. How unrefined Shea butter is different from Refined Shea Butter?

Yes. You’ll find all the details various uses of Shea Butter on our labels,

Q. How unrefined Shea butter is different from Refined Shea Butter?

Unrefined Shea Butter is touted in some circles as the only kind to use so that you get the full benefits, but it has rancid odor & full of impurities. Our Shea butter is produced by cold press, using mechanical screw press, a technology developed in Uganda, by GNOM.

Refined Shea butter is produced through a process of solvent extraction and chemical refining process at very high temperature like 200 to 250 degree calicoes.; however, this cheaper refined Shea butter removes most of the rejuvenating, healing and antiseptic qualities of natural Shea butter.

Q. What is the shelf life of Shea Butter Uganda?

Shea butter Uganda is self sustainable product. Nature has filled it with lot of skin healent properties and goes long way. Shea Butter does not need to be refrigerated. However, over a period of three or four years, the Shea Butter will begin to lose some of its effectiveness. Store Shea Butter in a cool (not necessarily cold) place. If you're going to use it within a couple of years, you should have no problems.

Q. Are the Shea Butter products tested on animals?

Our products are tested on humans only. They are all vegetable-based, natural products free from chemicals. They are not for animals

Q. Will the products work on extremely sensitive skin?

Shea Butter products are very effective for sensitive skin. It works wonderfully for them who have this sort of skin.

Q. What sets your Shea Butter apart from the Shea Butter other          companies sell?

Our Shea Butter products are the finest quality available in the market. We offer it at affordable prices while most of the companies overcharge their customers.

Q. Do you have any guarantee?

Yes. All our products are 100% satisfaction guaranteed. If you are not fully satisfied you can return it within 30 days. We will gladly give refund.

Q. What if I need to return a Product?

All our products are 100% satisfaction guaranteed but still if you wish to return it for any reason please your package within 30 days of receipt. You’ll get full refund.

Q. I’ve questions about your products. How can I get them answered?

Call us at _______. We’ll be happy to help you.

Awards & Certification

An ISO 9001:2000 by BVQI-UK